Success is a journey, not a destination.

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LEGISLATION AND AUTHORISATIONS

ABARCA SEGUROS adopts strict internal quality control processes in order to offer you the utmost guarantees. We strictly comply at all times with both Portuguese law (Law 147/2015) and European regulations.

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CLAIM MANAGEMENT AND CLIENT SUPPLIER

ABARCA SEGUROS aims to meet its clients’ expectations and always offer the best services. To this end, our Claim Management Department and in second instance the Client Supplier Department are at your disposal.

PRESENTATION OF CLAIMS

Claims by policyholders, insured parties, beneficiaries and prejudiced third parties should be submitted to the following contacts:

Address: Atrium Saldanha, Praça Duque de Saldanha, nº 1 – 9º G, 1050-094 Lisbon
E-mail: reclamacoes@abarcaseguros.com

Claims are processed in accordance with the principles outlined in the  Processing Policy and the Regulations governing Functioning

CLIENT SUPPLIER

The Client Supplier assumes a role as a second alternative for analysis and assessment of claims in the event that the claimant disagrees with the response provided by the Claim Management Department.

c/o: Dr Paula Padrel de Oliveira
Address:  Av.ª da República, n.º 6 – 4.º Esq., 1050-191 Lisbon
E-mail: ppo@vpsm.eu

Claims presented to the Client Supplier are processed in accordance with the principles outlined in the Client Supplier Regulations.

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RATINGS

RATING B+

On January 31st 2018, ABARCA obtained the Rating of B + Stable (Good)  confirmed by the North American Rating agency A.M.BEST. This rating, one of the best achieved, in its first rating, by a company of the Bond branch (Monline). ABARCA operates in the Portuguese, Spanish and Italian markets

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